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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Benelyn Marie Basilio

January 13, 2026

5  out of  5
rating by Benelyn Marie Basilio
"Thank you Christine Perolini for the kind assistance. The experience I had transacting with you had been smooth and swift. Again, thanks. 😊"
We responded:
"We are grateful for your 5-star review, Benelyn! Thanks for taking a moment to share your positive rating of State Farm Agent Andy Jones’s Team here in Durham . "
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Kinte Smitty

January 10, 2026

5  out of  5
rating by Kinte Smitty
"Mr. Jones helped me through a difficult situation with my homeowners insurance. He treated me like a human & not a number. I would suggest him to any one needing Home or Auto."
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P Aguilar

January 9, 2026

5  out of  5
rating by P Aguilar
"Excellent customer service!"
We responded:
"Thank you for your review and your business!"
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Patricia C

January 2, 2026

5  out of  5
rating by Patricia C
"Love, love the assistance received from Andy Jones SF office in Durham, NC!! I've often spoke to Christine, OM for the office and she has been the most knowledgeable person ever! Always great to know that SF has my best interests at heart!!"
We responded:
"Thank you for your review and your business!"
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Stephen Twisdale

December 5, 2025

5  out of  5
rating by Stephen Twisdale
"I have been doing business with State Farm for over 13 years, not once in my time there have I ever been treated with anything other than respect. Andy and the staff are always willing to do there best to help me with my needs. I am proud to be a State Farm customer. When you visit please say hi to Christine and tell here Stephen sent you. Best rates in Durham."
We responded:
"Thank you for trusting us with your business! Andy and team!"
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amy

December 2, 2025

5  out of  5
rating by amy
"This is the best group to work with it. Christine & Michael are a big access to this group."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Agnes Gutierrez

November 26, 2025

5  out of  5
rating by Agnes Gutierrez
"I would like to commend Christine. She replied very fast and very professional."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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hairhopper hugogirl

October 31, 2025

5  out of  5
rating by hairhopper hugogirl
"I’ve been an Andy Jones client for many years because of the excellent service provided. They (Christine and Mike in particular) have walked me through all questions and concerns. I highly recommend Andy Jones State Farm!"
We responded:
"Thank you for doing business with us!"
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Amber Hammonds

October 28, 2025

5  out of  5
rating by Amber Hammonds
"Anytime I have ever needed anything, the staff at State Farm have been extremely helpful. Joel is one of the agents I have worked with most at this office and his professionalism and service has been nothing but exceptional. Thank you all for the work you do!"
We responded:
"Thank you for the review and doing business with us. We appreciate you!"
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julie w

October 24, 2025

5  out of  5
rating by julie w
"Christine is super kind and helpful!"
We responded:
"Thank you for doing business with us!"
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Sonia Blalock

October 21, 2025

5  out of  5
rating by Sonia Blalock
"My experiences with State Farm and with Christine have always been great! I contact Christine and I always know things will be handled and I never worry. If you're shopping for new insurance, give Andy Jones-State Farm a try."
We responded:
"Thank you Sonia and thank you for your loyalty!"
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Kenneth Williamson

October 14, 2025

5  out of  5
rating by Kenneth Williamson
"Christine will give you the best service you ever had"
We responded:
"Thank you for doing business with us!"
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Fred Snider

September 26, 2025

5  out of  5
rating by Fred Snider
"Great as usual never disappointment"
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Alex Park

June 25, 2025

5  out of  5
rating by Alex Park
"The service was on point and nothing but professional thanks to Agent Mike Jones. Had my renter's insurance taken care of for the first time and I'm glad I chose this one without a doubt."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Heather Glenn

June 12, 2025

5  out of  5
rating by Heather Glenn
"⭐️⭐️⭐️⭐️⭐️ Outstanding Service and Support! I cannot say enough great things about Andy Jones State Farm! From the moment I reached out, I was met with professionalism, kindness, and a true sense of care. What really stood out to me, though, was Christine’s exceptional customer service. Christine went above and beyond to make sure I understood every detail of my policy, answered all my questions with patience and clarity, and made the entire process feel easy and stress-free. Her friendly demeanor and genuine desire to help made me feel like more than just a customer—she treated me like family. It’s rare to find someone so knowledgeable, compassionate, and attentive in the insurance world, but Christine is all that and more. If you’re looking for an agency that truly puts its clients first, look no further than Andy Jones State Farm. Christine is a true gem, and the whole team is great!"
We responded:
"Heather thank you for your 5-star review! "
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Juanita Lipscomb

June 11, 2025

5  out of  5
rating by Juanita Lipscomb
"Christine is awesome! She gives exceptional customer service. She's friendly, professional, and knows insurance. Thank you Christine!"
We responded:
"Juanita, thank you for the 5-star review!"
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kim miller

April 22, 2025

5  out of  5
rating by kim miller
"I just wanted to give big THANKS to Christine Perolini, Office manager in Durham, Roxboro Rd office. I've had State Farm insurance forever & they have ALWAYS been good to me. Anytime I have questions/concerns, I call Christine & she is always responsive & helpful. Recently had a wreck & my car Totalled!! State Farm was on top of it & helped me resolve in a quick timeline. Christine has been so kind & helpful thru this traumatic time & I'm most grateful!!! She's awesome!!!!"
We responded:
"Kim, thank you for the 5-star review!"
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Renee Hart

March 27, 2025

5  out of  5
rating by Renee Hart
"This team has been amazing for the past 5 years of working with them. Christine has been super helpful with answering my questions about my policy and making each year easier for me to navigate. I look forward to many more years of working with them!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kathy Jackson

March 25, 2025

5  out of  5
rating by Kathy Jackson
"Mike at State Farm was most easy and helpful with my insurance for my new business. Most appreciative."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sonia Pineda

March 13, 2025

5  out of  5
rating by Sonia Pineda
"Customer service at State Farm, with Andy Jones’s team is top-notch! They take the time to explain policy details, answer all the questions, and ensure the client has the right coverage. It’s refreshing to deal with a company that truly values its customers."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brooke Hibbard

March 13, 2025

5  out of  5
rating by Brooke Hibbard
"I recently switched over to State Farm from another provider. Christine has been extremely helpful and knowledgeable with the policies I needed. I definitely recommend this Team!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Marlene Allen

March 3, 2025

5  out of  5
rating by Marlene Allen
"State Farm is great! Christine is so reassuring and explains everything you have questions about without making you feel naive for not knowing or understanding. Also, they have had their office on Roxboro Rd for as long as I can remember, and it is very convenient to northern Durham. You won’t regret getting your insurance with Andy Jones and State Farm."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Greta Boers

February 25, 2025

5  out of  5
rating by Greta Boers
"Christine Perolini is the best office manager ever! She is efficient, prompt, gracious and extremely patient with all my insurance questions. Her answers are clear, and always helpful. She's the reason I've stayed with State Farm since 2002!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Vivian Whitman

February 19, 2025

5  out of  5
rating by Vivian Whitman
"I would like to give a huge SHOUT OUT to Christine Perolini, Office Manager. She has been an incredible help to me over the last couple of weeks in coordinating a cancellation of one of our policies. We are long-term customers of Andy Jones and I truly appreciate everything Christine did to assist me. Her customer service is above and beyond 👍 Vivian Whitman"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sanjose Estancia Grande

February 17, 2025

5  out of  5
rating by Sanjose Estancia Grande
"I'm very happy with the services, high recommended, professional and kindness. Christine peroline the best 👌."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"